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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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karen mason

September 30, 2026

5  out of  5
rating by karen mason
"Curtis lee and his staff do a wonderful job. Even with Covid they were able to handle all my insurance needs. Thank you Curtis."
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Bob Lew

September 30, 2026

5  out of  5
rating by Bob Lew
"I want to express awesome thanks to Kelsey - walked me through a car insurance update and next steps for a new transition and took my call late Friday because I forgot to ask something else. Then today , Curtis reached out to follow up on the details and locked it all in and literally in minutes received new coverage plan. I’m so grateful and very lucky to have such a team taking care our family !!! Thanks guys!!!"
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philina mui

September 29, 2026

5  out of  5
rating by philina mui
"I’ve been a client of Curtis Lee’s State Farm office for several years now, and I’ve continued to be impressed with the level of service I receive. Curtis and his team have always been friendly, responsive, and genuinely helpful whenever I’ve had a question or needed assistance with my policies.

What I appreciate most is the consistency. Even after being a long-time client, I still feel like I’m treated with the same personal attention and care as when I first became a customer. They take the time to explain things clearly, make sure I understand my options, and are always there when I need them.

It’s not easy to find an insurance agent you feel comfortable trusting long-term, and I’m very happy to have found Curtis and his team. I highly recommend Curtis Lee’s State Farm office to anyone looking for reliable, personalized service in San Francisco."
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Julie Anne Dorris

September 29, 2026

5  out of  5
rating by Julie Anne Dorris
"Kelsey is so helpful! She responds quickly and has helped me problem solve when I have questions about my policy on several occasions"
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Will Al

September 23, 2026

5  out of  5
rating by Will Al
"I've been a customer of Curtis Lee's State Farm office for a number of years, and they have excellent, professional and responsive customer service. I highly recommend this State Farm office to anyone in the vicinity, (or beyond!).

Will V."
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Jim Macrae

September 9, 2026

5  out of  5
rating by Jim Macrae
"Kelsey Lee provided me with excellent customer service on amending one of my policies. She was efficient and knowledgable. Thank you, Kelsey!"
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Kuk Hyun Nam (Dominic)

August 31, 2026

5  out of  5
rating by Kuk Hyun Nam (Dominic)
"I spoke with Liz and asked questions. Liz did an amazing job answering to and assisting my concerns."
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Al In Alameda

August 28, 2026

5  out of  5
rating by Al In Alameda
"Over the years, State Farm has been my go to insurance. I have received excellent service with Curtis Lee's State Farm. Everyone is quick to respond, helpful with payments, policy renewals, and quotes. Keep up the good work! Definitely recommend this office... Team Curtis Rocks!!!"
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Anthony Gardner

August 27, 2026

5  out of  5
rating by Anthony Gardner
"Over 25 years and counting!"
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James Pelfini

August 18, 2026

5  out of  5
rating by James Pelfini
"I have been with this Agency for many years and I appreciate that everyone is always so kind, patient and supportive. Thank you to Ginger, Stanly, Kelsey and the entire staff"
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Mikey de Pala

July 23, 2026

5  out of  5
rating by Mikey de Pala
"The staff at Curtis Lee’s office have all been very friendly and helpful each time I’ve called. It makes it easy to work with this office and highly recommend."
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Z Z

May 4, 2026

5  out of  5
rating by Z Z
"Ginger is the best. Smart & caring. Known her for years and always gave me the best advice. State Farm is lucky to have her.
Kimberly"
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R Lee

December 4, 2025

5  out of  5
rating by R Lee
"Have been with State Farm for about 5 decades and have been with Curtis for over 3 decades. His office has always been an important part of my life in providing the insurance products that protected me from the all unexpected through out the years. His staff is extremely helpful and no questions go unanswered. I have always received 5 star service at his office and I am going to be a "lifer" for sure."
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Conor Owens-Walton

November 19, 2025

5  out of  5
rating by Conor Owens-Walton
"The folks at Curtis Lee's State Farm are really wonderful to work with. New to US auto-insurance, but they made the process seem clear and manageable for me."
We responded:
"Thank you for the kind review, Conor! We are always glad to help out anyone who has questions about auto insurance, and we have no plans to stop doing so anytime soon. "
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Kathy Mai

December 11, 2024

5  out of  5
rating by Kathy Mai
"Customer service and subject matter expertise are top-notch. Stanley and Ginger were very helpful every step of the way. Great advice and quality service!"
We responded:
"Hi Kathy! Thank you for leaving a review and also for the kind words. We always strive to provide the best service possible, and seeing your review gives us great pride to continue doing so."
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Mariclare D Ballard

August 3, 2024

5  out of  5
rating by Mariclare D Ballard
"Ginger Forslund is the key insurance point person for me. She has allayed any anxiety and explained things so well.
Mariclare Ballard"
We responded:
"Hi Marci! Your kind words are greatly appreciated. We are glad that we have Ginger in the office to help our policyholders through the insurance process, especially during stressful moments like during a claim. Feel free to contact our office if you need any additional assistance!"
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Andrew Kravetsky

July 25, 2024

1  out of  5
rating by Andrew Kravetsky
"Baffled this place has such a high rating. I used them for 2 years over which they made mistakes I have never experienced with any other insurance broker I have used. They made incorrect changes to my policy on 2 different occasions one of which caused me to be without insurance for 2 months. Their customer service was abysmal, never seemed to understand the issue or take responsibility, non responsive, and honestly just rude. I am so thankful I don't need to use this office anymore. Whenever I called State Farm corporate they were extremely helpful, this office specifically is just terrible. I cannot express how much I dislike this office, I had to waste nearly 6 hours over 3 phone calls because of errors this office made. Anyway good riddance, hopefully someone more competent takes over so this office can run properly."
We responded:
"Dear Andrew,

I am so sorry that your experience was not to your satisfaction. I am happy to discuss your situation with you and set up better procedures to avoid such a misunderstanding in the future.

Please feel free to reach out to me so we can discuss your situation.
- Curtis"
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Charlie Gallagher

May 2, 2024

5  out of  5
rating by Charlie Gallagher
"This office was exceptional in customer service and my claim process was seamless. Highly recommend."
We responded:
"Hi Charlie! Thank you so much for the kind feedback. We are glad to hear that your claim went smoothly, and we hope that you do not have to open a claim again any time soon too! Feel free to reach out to us if you need any further assistance."
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Gus Ellis

April 8, 2024

5  out of  5
rating by Gus Ellis
"I've been a customer of Curtis Lee and State Farm Insurance for four years and I can highly recommend them. They are always professional and responsive and generally a pleasure to work with. Ginger and Constance are particularly great to work with and have always helped take care of our needs. Thanks, State Farm team!"
We responded:
"Thanks for the feedback, Gus! We truly cherish helping our clients with their insurance needs—it is wonderful to hear that we are taking care of yours! Please don’t hesitate to connect with our office for further assistance managing your insurance policies."
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Roger Hinds

February 29, 2024

5  out of  5
rating by Roger Hinds
"Great knowledge of their products. Always available and helpful. Roger Hinds"
We responded:
"Hi Roger! We take pride in being able to help explain the nuances of the insurance world, so your kind words are very much appreciated. Thank you!"
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Zoe Bell

October 17, 2023

5  out of  5
rating by Zoe Bell
"Great customer service - Ginger was wonderful to work with!"
We responded:
"Hi Zoe, thanks for the wonderful review! Ginger is especially thankful for the kind words."
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E Carmen Torres

September 29, 2023

5  out of  5
rating by E Carmen Torres
"After decades with an alternative automobile insurance agency, I decided to visit the agents at the local State Farm office.

Kelsey Lee was warm and helpful. She gave me excellent customer service. We compared the proposed policy with the current policy "apples to apples". The savings and payment method exceeded my expectations. This experience was a pleasure, and I am delighted to be a new State Farm client with my neighbor."
We responded:
"Hi Carmen, thank you for the great review! We enjoy being able to help people with their insurance needs, and we appreciate being able to do that in person with you at the office especially. Feel free to drop on by again!"
Profile photo of Ronald Lee D.D.S

Ronald Lee D.D.S

September 26, 2023

5  out of  5
rating by Ronald Lee D.D.S
"Have been using Curtis for all my insurance needs for many decades now. I don't usually leave many reviews, but I feel it is time that I give him and his team at State Farm the recognition that they well deserve. Always service with a big smile is how I would describe their quick and efficient care they have provided me over the years. A special thank you for team member Ginger who has been taking care my car insurance needs since I started driving. Curtis and his team is what I consider a good neighborhood place of business that are all too rare in today's world. Thank you Curtis and team!"
We responded:
"Hi Ronald! Many thanks for the very kind review. We always strive to provide the best service that we can offer, and we are happy to hear that we have been doing so for so many years in your case too! "
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Mas Mar

September 1, 2023

5  out of  5
rating by Mas Mar
"This office is great! Every single agent I spoke to over the 10y i been with them was so helpful. And always on top of my requests!
Recommend statefarm's and Curtis Lee's office!
Thanks Stanley, Ginger and Kelsey👌🏽"
We responded:
"Hi Marwan, thanks for the nice review! Being a good neighbor is always our top priority, so we are very glad to have had your back for over 10 years. We hope to keep on providing you service for the next 10 and beyond!"
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Ravi

August 24, 2023

5  out of  5
rating by Ravi
"Been with State Farm and Curtis' office since 2016 and my experience has been nothing but positive. The office staff is very responsive, friendly and you don't have to beat around the bush if you need your questions answered or get things done. Recommend them to anyone looking for their next insurance agent."
We responded:
"Hi Ravi! Thank you so much for the kind words. Our office is especially thankful that you have decided to be with us for so long. Hopefully we see 10 years together too, and we will keep on providing the best support we can to reach that goal and more!"